Privacy Protection

Privacy Protection

When you register a domain name with a registrant's, ICANN requires that your domain name lists your personal information (such as Name, Company Name, Address, Telephone Number, Email Address) as Contact Details for that domain name via Whois. This information becomes available to anyone who performs a Whois lookup of your domain name.

Your personal information is therefore at risk from being manipulated by data miners, who can then target you via junk email, prank telephone calls, postal messages, fax messages, etc..

Using TitanExs Web Hosting Solution's Privacy Protection service, you can immediately put a stop to such abuse. When you enable this service for your domain name, we replace your Contact Details in the Whois information with our generic contact details, thus, masking your personal contact details.

How can people Contact me if I enable Privacy Protection for my domain name?

Once you enable Privacy Protection for your domain name, the Contact Details for your domain name in any Whois Lookup query would display generic details. If someone attempts to contact you at these details, this is how they will be greeted:

  • Letters, Couriers delivered at the Postal Address would not be accepted. This implies, that you will not be contactable at the address displayed in your domain name Whois.
  • Telephone Callers would be advised to email you at the email address displayed in the whois of your domain name.
  • Email sent to the email address listed in the Whois, will get a response specifying an unbranded URL, which needs to be visited by this person. Upon visiting the site, they would be able to mention their query in a secure form, while specifying the type of Contact (Registrant, Administrative, Technical, Billing) they wish to email. The contents of the submitted form will then be emailed to the selected Contact's (Registrant, Administrative, Technical or Billing) address, as specified in your Control Panel.

Therefore, you are assured of still being contactable, even though your Contact Details are not visible in the Whois of your domain name.

How Do I Order a Private Domain?

You can add domain privacy when registering a domain. You will see a checkbox on the domain registration page. You can also add domain privacy to an existing domain from the account area. If you are transferring a domain, you must complete the transfer, and add domain privacy as a separate order.